Privacy Policy

Privacy Policy

Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your information.

1. Introduction

1. Introduction

1. Introduction

Kyma Panarea is a brand owned by Panarea Experience S.A.S. This Privacy Policy governs the use of personal data collected through our website and the services offered. Panarea Experience S.A.S. (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy of users who visit our website and use our services.

This Privacy Policy explains how we collect, use, and protect your personal data when you browse our site, interact with our content, or use our services. By using our website, you agree to the terms of this Privacy Policy.

If you do not agree, we kindly ask you to stop browsing and not provide any personal data.

2. Information We Collect

2. Information We Collect

2. Information We Collect

We collect personal and non-personal information to enhance your experience and provide you with appropriate services.

a) Personal Data Provided by the User

We collect personal data when you:

  • Subscribe to our newsletter.

  • Request information or make a reservation.

  • Contact us via email, contact forms, or customer support.

  • Participate in promotions, surveys, or contests.

The collected personal data may include:

  • Full name

  • Email address

  • Phone number

  • Residential address (if required for bookings or invoicing)

  • Payment details (if applicable)

b) Data Collected Automatically

When you browse our site, we may automatically collect certain non-personal information, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Traffic source (how you reached our site)

c) Cookies and Tracking Technologies

We use cookies and tracking tools to:

  • Improve site functionality.

  • Personalize the user experience.

  • Analyze traffic and browsing behavior.

You can change your cookie preferences at any time via your browser settings.

3. How We Use Your Data

3. How We Use Your Data

3. How We Use Your Data

We use the collected information for the following purposes:

  • Manage requests and reservations made through our website.

  • Communicate with you to answer inquiries and provide support.

  • Send updates and offers (only with your consent).

  • Personalize your browsing experience.

  • Improve our site and analyze traffic.

  • Ensure security and prevent fraud.

  • Fulfill legal and regulatory obligations.

4. Data Sharing and Disclosure

4. Data Sharing and Disclosure

4. Data Sharing and Disclosure

We do not sell or trade your personal data to third parties. However, we may share it under the following circumstances:

  • Third-party service providers: For website management, marketing, or customer support.

  • Legal obligations: If required by competent authorities or to comply with applicable regulations.

  • Business transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new owners.

All third-party providers are required to maintain high data protection standards.

5. Data Security

5. Data Security

5. Data Security

We adopt appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage caution when sharing personal information online.

6. Your GDPR Rights

6. Your GDPR Rights

6. Your GDPR Rights

If you reside in the European Union, you have the following rights regarding your personal data:

  • Right of access – Request a copy of your personal data.

  • Right to rectification – Correct inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) – Request deletion of your data.

  • Right to restrict processing – Request restriction of data use.

  • Right to object – Object to data processing for marketing purposes.

  • Right to data portability – Request transfer of your data to another service.

To exercise your rights, contact us at info@kymapanarea.it.

7. Link to Third-Party Sites

7. Link to Third-Party Sites

7. Link to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to review them before providing any personal information.

8. Data Retention

8. Data Retention

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

9. Changes to the Privacy Policy

9. Changes to the Privacy Policy

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and if significant, we will notify you via email or through a notice on the website.

Last updated: 18/03/2025

10. Contact us

10. Contact us

10. Contact us

For any questions or requests regarding this Privacy Policy, you can contact us at:

Panarea Experience S.A.S.

Business Address: Via San Pietro, snc - 98050 - Panarea, Lipari

Email: info@kymapanarea.it